Telecom & Network Operations Professionals – Service Assurance | Doha, Qatar

Location

Doha, Qatar

Job Category

• Telecommunications
• Information Technology (IT) & Software
• Engineering & Technical
• Customer Service & Support

Job Overview

A telecom and technology organization is seeking experienced Telecom and Network Operations professionals for multiple Service Assurance and Network Operations positions in Doha, Qatar. The opportunities are suitable for professionals with hands-on experience in telecom network operations, Network Operations Centers (NOC), service assurance, incident management, network monitoring, troubleshooting, escalation, and service restoration.

The available positions cover Voice, VSAT, Transmission, Data Networks, MPLS, and SD-WAN technologies across L1 and L2 engineering levels, as well as Incident and Problem Management functions. Candidates should have practical experience supporting telecom networks and resolving technical incidents in operational environments.

These positions provide opportunities for career growth within telecom network operations, service assurance, NOC operations, network engineering, and IT service management. Candidates with relevant industry certifications and experience working with telecom operators, NOCs, or managed service providers will be particularly well suited.

Key Responsibilities

• Monitor telecom and network infrastructure to identify faults and service-impacting incidents.
• Perform fault troubleshooting and technical investigation across assigned network technologies.
• Support incident management and service restoration activities.
• Handle technical escalations according to established service assurance procedures.
• Monitor network alarms, events, and service performance.
• Support L1 and L2 network operations depending on the assigned position.
• Troubleshoot Voice, VSAT, Transmission, Data Network, MPLS, and SD-WAN environments.
• Investigate recurring incidents and contribute to problem management activities.
• Coordinate with technical teams and relevant stakeholders to resolve network issues.
• Maintain accurate incident, escalation, and service restoration records.
• Follow established telecom service assurance and operational procedures.
• Apply ITIL principles and operational best practices where applicable.
• Support continuous improvement of network operations and service assurance processes.

Available Positions

• Voice Network L1 Engineer – Service Assurance
• Voice Network L2 Engineer – Service Assurance
• VSAT L1 Engineer – Service Assurance
• VSAT L2 Engineer – Service Assurance
• Transmission L1 Engineer
• Transmission L2 Engineer
• Data Network L1 Engineer – MPLS / SD-WAN
• Data Network L2 Engineer – MPLS / SD-WAN
• Incident & Escalation Analyst L1 – Service Assurance
• Problem Management Analyst – Service Assurance

Requirements & Qualifications

• Professional experience in Telecom Network Operations, NOC, or Service Assurance.
• Strong knowledge of one or more of the following areas:
  • Voice Networks
  • Data Networks
  • VSAT
  • Transmission
  • MPLS
  • SD-WAN
• Hands-on experience in fault troubleshooting and network monitoring.
• Experience with incident management and technical escalation.
• Knowledge of service restoration processes.
• Understanding of telecom service assurance processes.
• Knowledge of ITIL is an advantage.
• Experience with telecom operators, NOCs, or managed service providers is highly preferred.
• Strong analytical and troubleshooting skills.
• Good communication and coordination abilities.
• Ability to work effectively in a service-oriented network operations environment.

Preferred Certifications

Relevant professional certifications are preferred, including:

• CCNA
• CCNP
• JNCIA
• HCIA
• ITIL
• Equivalent telecom or networking certifications

Preferred Industry Experience

Candidates with experience in leading telecom and technology organizations, including Starlink Qatar, Ooredoo, Etisalat, STC, Mobily, Airtel, Zain, or similar organizations, are preferred.

Salary, Benefits & Career Growth

Benefits

Specific salary, compensation, and company benefits were not provided in the original job description. Candidates should confirm the applicable compensation package, benefits, and employment terms during the recruitment process.

Career Growth

These opportunities offer career development across telecom network operations, service assurance, NOC operations, network engineering, incident management, escalation management, and problem management. L1 and L2 engineering positions can provide a structured pathway toward advanced network operations and technical leadership roles.

Training & Professional Development

Candidates can strengthen their professional expertise through exposure to telecom service assurance, Voice, VSAT, Transmission, MPLS, SD-WAN, incident management, and IT service management. Certifications such as CCNA, CCNP, JNCIA, HCIA, and ITIL can further support professional development.

Application Process

Application Process (Website)

Apply only through the official job link.

Click Apply Now on the website and follow the application instructions.

HR Email for Application

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