IT Support Engineer – Zahraa El Maadi, Egypt

Location

Zahraa El Maadi, Egypt

Job Category

• Information Technology (IT) & Software
• Engineering & Technical
• Customer Service & Support
• Internships & Entry-Level

Job Overview

ISTQ Servers is seeking an IT Support Engineer to join its technical team in Zahraa El Maadi. The role involves providing technical support, maintaining operating systems, troubleshooting hardware and software issues, and assisting with IT infrastructure operations.

The successful candidate will work with operating systems including Windows Server, Ubuntu, Debian, and CentOS, while applying networking knowledge to diagnose and resolve technical problems. Strong communication and customer service skills are important for effectively supporting users and resolving technical issues.

This position is suitable for early-career IT professionals seeking career growth and professional development in IT support and infrastructure. Candidates can strengthen their practical skills through hands-on experience with operating systems, networking, troubleshooting, and technical support environments.

Key Responsibilities

• Install, configure, and maintain Windows Server, Ubuntu, Debian, and CentOS operating systems.
• Troubleshoot hardware and software-related issues.
• Provide technical support to users and resolve technical problems.
• Diagnose and troubleshoot complex technical issues.
• Apply networking concepts when troubleshooting IT infrastructure.
• Maintain reliable and functional IT systems.
• Support users with technical issues and provide effective solutions.
• Communicate clearly with users while delivering technical support and customer service.

Requirements & Qualifications

• Bachelor’s degree in Information Technology, Computer Science, or a related field.
• 1–2 years of experience preferred.
• Fresh graduates are welcome to apply.
• Knowledge of networking concepts.
• Experience or familiarity with Windows Server, Ubuntu, Debian, and CentOS.
• Strong hardware and software troubleshooting skills.
• Good technical problem-solving abilities.
• Strong communication and customer service skills.
• English proficiency at B2 level or above.

Salary, Benefits & Career Growth

Salary information has not been provided by the employer and therefore is not listed.

This opportunity provides practical exposure to IT support, operating system administration, networking, hardware and software troubleshooting, and technical problem-solving.

Fresh graduates and early-career professionals can develop their technical capabilities through hands-on experience and continued professional development. Relevant IT certifications and additional technical training may support future progression into system administration, network support, infrastructure, and other IT roles.

Application Process

Application Process (Website)

Apply through the official application form:

Apply for IT Support Engineer – ISTQ Servers

Complete the application form and upload your updated CV during the application process.

HR Email for Application

No HR email was provided. Candidates should apply through the official application form above.