IT & Technical Support Specialist | Amman, Jordan

Location

Amman, Jordan

Job Category

• Information Technology (IT) & Software
• Engineering & Technical
• Telecommunications
• Customer Service & Support
• Others / Miscellaneous

Job Overview

Business Square for Services & Consultancy is seeking a hands-on IT & Technical Support Specialist to support technical operations at The Arc in Amman. The role is suited to professionals with practical experience in IT support, computer hardware, networking, gaming systems, streaming, broadcasting, audio, and video technologies.

The successful candidate will help maintain reliable technical operations across gaming and event environments, including live events, tournaments, and broadcasts. This position provides opportunities for career growth through practical exposure to IT infrastructure, networking, streaming technology, audiovisual systems, hardware troubleshooting, and technical operations.

Ongoing technical training, professional development, and upskilling in networking, broadcasting, streaming, and hardware technologies can support continued career progression in IT and technical support.

Key Responsibilities

• Provide technical support for gaming PCs, PlayStation systems, and related equipment.
• Configure and troubleshoot networks, including IP addressing, TCP/IP, DHCP, and DNS.
• Set up and support streaming and broadcasting systems, including OBS.
• Install, configure, and troubleshoot NVIDIA graphics cards and drivers.
• Set up and troubleshoot audio systems, mixers, microphones, and audio routing.
• Support capture cards, cameras, and video equipment.
• Diagnose and resolve hardware, software, network, audio, and video issues.
• Provide on-site technical support during events, tournaments, and live broadcasts.
• Ensure technical systems and equipment remain operational and event-ready.
• Troubleshoot technical issues in fast-paced operational environments.
• Support technical preparation before events and live activities.
• Coordinate technical requirements to maintain reliable event operations.

Requirements & Qualifications

• Hands-on experience in IT, gaming, networking, broadcasting, or a related technical field.
• Strong troubleshooting and problem-solving skills.
• Good knowledge of computer hardware and networking.
• Familiarity with streaming, audio, and video systems.
• Experience with or knowledge of OBS is beneficial.
• Understanding of IP addressing, TCP/IP, DHCP, and DNS.
• Familiarity with NVIDIA graphics cards and drivers.
• Ability to work effectively in a fast-paced gaming and events environment.
• Strong technical communication and teamwork skills.
• Flexibility and willingness to work rotating shifts.
• Willingness to work different hours based on operational and event requirements.
• Ability to provide on-site technical support when required.

Salary, Benefits & Career Growth

The employer has not specified a salary or compensation package for this position.

The role provides opportunities for career progression in IT support, networking, broadcasting technology, audiovisual systems, gaming technology, and live-event technical operations. Hands-on training and continued professional development in networking, streaming, hardware, audiovisual technology, and technical support can strengthen long-term career opportunities.

Application Process

Application Process (Website):

Apply through the employer’s recruitment process and follow the application instructions provided.

HR Email for Application

Send your updated CV directly

Email Subject: IT & Technical Support Specialist